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Terms of Service

Last updated: October 1, 2025

1. Acceptance of Terms

By accessing and using Trinity Pharmacy Services, you accept and agree to be bound by the terms and provisions of this agreement.

2. Medical Advice Services

Professional Medical Advice Available

Our licensed pharmacists provide professional medical advice and consultation services. However, for medical emergencies, please call 911 or your local emergency services immediately.

  • Consultations with licensed healthcare professionals
  • Medication therapy management services
  • Drug interaction reviews and recommendations
  • Personalized medication counseling
  • Health and wellness guidance
  • Immunization services and advice

3. Prescription Medications & Services

All prescription medications require a valid prescription from a licensed healthcare provider.

  • Valid prescription required for all prescription medications
  • Prescriptions are subject to verification
  • We reserve the right to refuse service
  • Medication compounding services available
  • Prescription delivery services offered

4. Refund Policy

No Refunds on Pharmaceutical Items

Due to health and safety regulations, we cannot accept returns or provide refunds on prescription medications, over-the-counter drugs, medical supplies, or opened healthcare products.

Refund Policy Details:

  • Prescription Medications: All prescription sales are final. No returns or refunds are permitted under any circumstances.
  • Over-the-Counter Products: Unopened products in original, undamaged packaging may be exchanged within 7 days of purchase.
  • Medical Supplies & Equipment: Defective items will be replaced with the same product only if reported within 14 days.
  • Medical Consultation Services: Professional service fees for consultations are non-refundable.
  • Compounded Medications: Custom-compounded medications cannot be returned or refunded.
  • Exceptions: Refunds may be provided only in cases of verified pharmacy error, subject to management approval.

Note: If you believe there has been an error with your order or prescription, please contact us immediately at trinitypharmacyms@gmail.com or call +1 (555) 123-4567.

5. User Responsibilities

  • Provide accurate and complete medical information
  • Maintain confidentiality of your account credentials
  • Report any unauthorized use immediately
  • Comply with all applicable healthcare laws and regulations
  • Follow medication instructions precisely as prescribed
  • Inform us of any allergies or adverse reactions

6. Service Limitations

Emergency Notice: Our services are not for medical emergencies. In case of emergency, call 911 or go to the nearest emergency room.

  • Online consultations may not be suitable for all medical conditions
  • Some services require in-person visits
  • Certain medications require special handling and cannot be shipped
  • Service availability may vary by location

7. Service Modifications

We reserve the right to modify or discontinue services at any time without notice. Changes to these terms will be posted on our website.

8. Contact Information

For questions about these Terms of Service, medical advice, or refund inquiries, please contact us at:

Email: trinitypharmacyms@gmail.com

Phone: +1 (555) 123-4567

Address: 4648 Rocky Road Philadelphia PA, 1920

Emergency Contact: Call 911 for medical emergencies